Effective Date: 1st April 2025

Company Name: Immersive Nexus
Registered Address: 84, fourth avenue,luton LU3 3BU, Luton, United Kingdom

Your privacy is important to us. This Privacy Policy explains how [Your Company Name] ("we", "us", "our") collects, uses, discloses, and safeguards your information when you use our virtual reality (VR) and extended reality (XR) products, services, applications, and website, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

 

 

1. Information We Collect

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We collect both personal and non-personal data to enhance and support your VR/XR experience.

 

 

A. Personal Data

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Identity Data: Name, email address, phone number

Account Data: Username, password, device identifiers

Location Data: City, region, IP address (if required for service optimization)

Usage Data: Interactions within VR/XR environments, time spent, preferences

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B. Technical Data

Device type, operating system, browser type

VR/XR hardware specifications

Diagnostic and performance logs

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C. Biometric or Motion Data

Hand tracking, gesture recognition, spatial positioning (for immersive interaction)

Only collected where essential and with your explicit consent

 

 

2. How We Use Your Data
 

 

•  We use your data to:

•  Provide and improve our VR/XR services

•  Personalise your immersive experiences

•  Conduct internal research and analytics

•  Communicate with you (e.g. service updates, newsletters)

•  Ensure safety and prevent misuse or fraud

•  We only process data when we have a lawful basis, including your consent, performance of a contract, legal obligation, or legitimate interest.

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3. Sharing Your Data
 

 

We do not sell your personal information. We may share your data with:

• Service providers: For hosting, analytics, or support

• Legal authorities: If required by law or to protect rights

• Partners: With your consent, for joint VR/XR experiences or integrations

 

All third-party partners are required to comply with UK GDPR.

 

 

4. International Data Transfers

 

If we transfer your data outside the UK (e.g., to cloud services), we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions as approved by the UK government.

 

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5. Data Security

 

We implement appropriate technical and organizational measures, including encryption, access controls, and regular audits, to protect your data from unauthorized access, disclosure, or destruction.

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6. Data Retention

 

We retain your data only for as long as necessary to fulfill the purposes for which we collected it, or as required by law. You may request deletion of your data at any time (see Section 8).

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7. Your Rights Under UK GDPR

 

 

• You have the right to:

• Access your data

• Request correction or deletion

• Object to processing

• Withdraw consent

• Data portability

• Lodge a complaint with the UK Information Commissioner’s Office (ICO)

• To exercise your rights, contact us at [privacy@yourcompany.com].

• 8. Children’s Privacy

 

Our services are not directed at children under the age of 13. We do not knowingly collect data from children without parental consent.

 

 

9. Changes to This Privacy Policy

 

We may update this policy from time to time. We’ll notify you via email or within the app if significant changes occur.

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10. Contact Us

 

If you have any questions or concerns regarding this Privacy Policy or your data, please contact:

Data Protection Officer
[iMMERSIVE NEXUS]
[Email Address]
[Phone Number]
[Registered Address], Luton, UK